We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
Our return and refund policy is taken care of by the awesome team at Refundid.
WHAT IS REFUNDID?
Refundid provides shoppers instant refunds for their returns. No need to wait for your order to be shipped back and checked before you’re issued a refund. Use Refundid to get your refund before you’ve even sent back your items.
With Refundid your refund appears in your account instantly.
Enter your details below to get started!
HOW DOES REFUNDID WORK?
- Follow the Cheeky Silk returns policy
- After completing this process, enter your details above or click here
- Follow Refundid's 3 step process and receive your full refund in real-time
- If you haven't already, ship back your order to Cheeky Silk at:
Suite 327, 7 Clunies Ross Court
Eight Mile Plains
For more information, check out Refundid's FAQ at www.refundid.com/help
WHAT DO I DO AFTER RECEIVING MY REFUND FROM REFUNDID?
After using Refundid your refund process is complete.
If you have not shipped back your items, you must do so by sending them to the address specified in the Cheeky Silk returns policy and provide Refundid with the relevant shipping tracking number. Please add this shipping tracking number through your Refundid account.
For any questions related to the shipping tracking number, please reach out to Refundid here.
WHERE DO I RECEIVE MY REFUND?
When signing up to Refundid you’re prompted to provide your BSB and Account Number. Refundid pays you instantly into this account.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.